1. Privacy act

This Personal Data Protection Statement for Food Garden j.d.o.o. applies from __. By using our services, you entrust us with your data. This Statement describes what data we collect, how we process it and for what purposes we use it, as well as your rights related to your data.
Responsible for data processing:
Food Garden j.d.o.o.
Žagarova Street 17, 10000 Zagreb
Tel. +385 99 333 3585
The Commissioner for Personal Data Protection is available via:
e-mail for contact: info@foodgarden.hr
Note: “Personal data protection”

Your privacy is important to us and we want you to feel safe when visiting our pages. In the following, we inform you about the purposes for which we collect and use your personal data and how you can monitor these procedures and exercise your rights. You can access and print our personal data protection statement at any time via the Data Protection link at the bottom of our website.
Our IT systems are protected by technical and organizational measures against unauthorized access, modification or dissemination of your data, as well as against loss or deletion.
Foodgarden.hr uses the so-called “cookies” (eng. cookies). In the text below, you can learn more about cookies, how we use them and how you can control them.
By using this website, you consent to the use of cookies in accordance with our cookie notice. If you do not agree to the use of cookies, please disable them by following the instructions in the cookie notification where you have the option to opt out, so that some or all cookies from this website stop being stored on your device.

Foodgarden.hr undertakes to protect personal data in such a way that it collects only the necessary, basic data that is necessary for the fulfillment of our obligations and informs you about the way of using the collected data, regularly gives you the option of choosing about the use of data, including the option of deciding whether or not you want to your name is removed from lists used for correspondence and marketing activities. All data is strictly kept and is available only to employees who need this data to perform their work.

2. Purposes and legal basis of data processing

During your visit to the website foodgarden.hr certain types of information, which may include the name of the operating system you are using, the name of the browser, the type of device through which you are visiting our site, etc. We use this information to improve our site and your user experience and we use exclusively for these purposes or for the purposes of our own marketing. We do not forward the data. Also, all other information you voluntarily provide us on our contact page or by commenting on our articles is secure.

Processing is carried out in accordance with the General Data Protection Regulation and Croatian laws and regulations.

3. Basic contexts in which processing is performed

Central database of people who contacted us via the website

Cookies and web analytics

Direct marketing

4. Central database of people who contacted us through the website

We do not store your personal data in the database of the website when you make an inquiry or request an offer, but personal data are sent directly to an email address that can only be seen by authorized persons employed in the company, and if you engage in certain activities on our site, such as subscription to the newsletter, publication of comments on the article, your data will be saved in the database of the website together with your cookies. Depending on the type of activity, you most often share information with us such as name, surname, email address, phone number or some other type of contact and information about the company/trade.

We process this data as necessary for the purpose of concluding or executing a contract with you and fulfilling your other requests. Data is also processed based on our legitimate interests to improve business, as explained below. The data is available only and exclusively to those employees who need it to perform their work.

For the preparation and conclusion of the contract, we need at least your name, surname and official address, so that we can identify you and the e-mail address to which we will send you the offer. To issue an offer for the purpose of issuing R1 invoices to companies, craftsmen and self-employed people, we need an OIB.

The active role of the user and/or customer in privacy protection is reflected in the granting of consent as a voluntary, specifically informed and unambiguous expression of the wishes of the subject to which he gives his consent to the processing of personal data by a statement or a clear affirmative action. Consent management implies the possibility for the user and/or customer to actively and unambiguously authorize the Company to collect and process certain personal data for one or more purposes (consent of the subject), i.e. to withdraw previously given consent for the collection and processing of personal data in the same way, in one or more purposes

5. Cookies and web analytics

On our website, we use necessary and functional cookies to enable certain technical features and thus provide you with a positive user experience. We use analytical cookies that allow us web analytics, i.e. analysis of the use of our pages, which we perform in order to improve the quality and content of the services offered, and we use marketing cookies for the purpose of using remarketing on display networks and advertising on social networks.

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie enables the page to recognize your browser. As a rule, cookies are not used to store personal data, but they can be used to gain insight into user preferences and other data. You can set your browser to reject all cookies or to warn you when a cookie is sent. However, some features of the website or service cannot function properly without cookies, so we recommend that you accept them in order to take full advantage of the features of our website.

You can read everything about cookies and how to turn them off at the following address: https://cookiesandyou.com/

6. Which cookies do we use and for what purposes

We use the Google Analytics service to process this data for analytical purposes. In accordance with the contract with us, Google does not use this data for any other purpose and acts as a processor exclusively on our behalf. In accordance with its membership in the so-called Privacy Shield (“Privacy Shield”), a cooperation program between the European Union (EU) and the United States of America (USA), Google takes all necessary measures to protect data. The service provider is:

Google LLC
1600 Amphitheatre Pkwy
Mountain View, California 94043, USA

You can find more information about the “Privacy Shield” program on the website of the Agency for Data Protection.

Google Analytics Universal uses “cookies” to help analyze user behavior. The information generated by the cookie about your use of the website will generally be transferred to and stored by Google on servers in the United States. IP-anonymization has been activated on this website, which shortens your IP address in the territory of the member states of the European Union or other signatories of the Agreement on the European Economic Area. Only in exceptional cases will the entire IP address be first transmitted to Google servers in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of analyzing your use of the website, compiling reports on website activity for the website operator and providing other services related to website activity and internet usage. The IP address transmitted by your browser as part of the Google Analytics Universal service will not be combined with any other data held by Google. You can refuse the storage of cookies by selecting the appropriate setting on your browser, but please note that if you do so, you may not be able to use all features of this website. You can also opt out of being tracked by Google Analytics Universal by downloading and installing the Google Universal Analytics “Opt-out Browser Add-on” for your web browser: http://tools.google.com/dlpage/%20gaoptout?hl=en or via cookie settings on this website.

Ova mrežna stranica koristi Google Double Click Ad Exchange  softver. Te usluge omogućuju ciljano obraćanje posjetiteljima mrežnih stranica prikazujući personalizirane oglase na temelju interesa kada posjetite druge mrežne stranice koje su dio Googleove prikazivačke mreže. Google koristi ono što je poznato kao kolačići za analizu kako korisnici koriste mrežnu stranicu. Podaci prikupljeni kolačićima čine osnovu za oglašavanje na temelju interesa. U tu svrhu, Google pohranjuje mali niz brojeva u pregledniku posjetitelja neke stranice. Taj se broj koristi za bilježenje posjeta mrežnoj stranici i prikupljanje anonimnih podataka o tome kako se stranica koristi. Tijekom tog proseca ne prikupljaju se osobni podaci o posjetiteljima mrežne stranice. Ako naknadno posjetite još neku mrežnu stranicu koja je dio Googleove prikazivačke mreže, prikazivat će vam se oglasi koji su vrlo vjerojatno povezani s proizvodima ili informacijama koje ste prethodno pregledavali. Možete trajno isključiti kolačiće koje koristi Google ako kliknete na sljedeću povezncu te preuzmite i instalirate sadržaj: https://www.google.com/settings/ads/plugin. Alternativno, možete deaktivirati korištenje kolačića putem trećih osoba posjetom deaktivacijskoj stranici inicijative mrežnog oglašavanja na http://www.networkadvertising.org/choices/ i slijedeći upute sadržane na njima. Dodatne informacije o Googleovom oglašavanju i izjavi o privatnosti možete pronaći na: http://www.google.com/privacy/ads/.

7. How you can manage cookies

In your Internet browsers, you can delete cookies and manage the general settings for saving cookies, here are links to the instructions of the popular browsers Firefox, Chrome, Safari.

If you want to manage cookies from our website, you can turn off analytical cookies, and if you do not want to accept third-party cookies placed on several of our pages, you can use alternative options.

Deletion and management in browser settings

Most web browsers allow you to completely block cookies or block third-party cookies. If you disable all cookies in your browser, many sites you visit on the Internet will not function properly, including ours. By prohibiting third-party cookies, you increase the protection against tracking on the Internet, while it is possible to limit the availability and quality of external content, but there will be no difference on our website.

Web analytics of the foodgarden.hr domain and opt-out option

Analytical cookies and web analytics, i.e. statistical reports that enable us, help us to make our pages and content better. If for some reason you object to our use of cookies for these purposes, you can turn off that type of cookie here and we will delete them and no longer store them on your device until you turn them back on here.

8. Direct marketing

Direct marketing is a form of information and advertising that we address directly to our narrow and wider public through various channels, for example by mail or e-mail, as well as to potential clients who have previously expressed interest in our products or services. We use the data that you shared with us as part of previous cooperation or that you gave us yourself in order to receive our newsletters.

We base the processing of your data for direct marketing purposes on our legitimate business interest, as explained below.

We use your personal data for the following purposes:

In order to process your required information, i.e. inquiries that you send to us, for example, via contact forms;

2. So that we can send you the newsletter you ordered.
3. To ensure that our site is presented to you in the most efficient and interesting way possible.
4. To improve our business

As part of direct marketing, we send you information for the following purposes and through the following channels:

To all our subscribers of the foodgarden.hr newsletter, we periodically send notifications about information about the services we offer, important news from the sphere of agriculture, or other informative purposes.

We received information about your e-mail, and the name and surname to which we send the newsletter, from you when you filled out the newsletter form on our website. We follow current laws and regulations regarding marketing. For this reason, we only send the Newsletter to users who have subscribed to it. If you receive a Newsletter and you have not subscribed to it, it can only mean that someone has subscribed to the Newsletter for you or someone who has access to your email address has forwarded it to you. At any time, you can object to the processing of your personal data for these purposes, or cancel receiving our newsletter in the ways described below.

If you have shared your e-mail address with us, you agree that your e-mail address is saved in the database of e-mail addresses of potential clients / customers or existing clients (Mailchimp), and by signing the contract on cooperation and/or providing services, you give us your consent to subscribe to the newsletter and send email messages with important information, and in exceptional situations with promotions and special offers.

We guarantee that we will not share or sell your e-mail address to other companies

At any time, you can object to the processing of your data for individual or all channels of our direct marketing. Additionally, you can object to receiving the newsletter at any time by clicking on the unsubscribe link in any newsletter.

For newsletter deliveries, as well as for managing recipient lists and recording complaints (i.e. unsubscribes), Foodgarden.hr. uses the Mailchimp platform and services of the company “The Rocket Science Group, LLC” from the USA, which is accordingly the processor and acts exclusively on our behalf and takes all necessary measures for data protection in accordance with its membership in the “Privacy Shield” cooperation program between the EU and now.

The service provider is:

The Rocket Science Group LLC
675 Ponce De Leon Ave NE, Suite 500
Atlanta, Georgia 30308, USA

You can find more information about the “Privacy Shield” program on the pages of the Agency for the Protection of Personal Data.

9. External links and cookies

By using external links on our websites, for example social networks or YouTube, you will be redirected to external domains that may use cookies, over which we have no influence. We do not receive data collected with the help of cookies and similar technologies on these domains from their owners or managers.

For more information about the cookies used and management options, please check the cookie statements and policies of the visited domains.

10. Period in which personal data will be stored

We store your data as long as there is a purpose for storage and processing:

Contract documentation (bookkeeping documents): 11 years (accounting regulations)
Personal data entered in the comment form: until the data owner requests deletion
Inquiries within the scope of potential cooperation, support, creation of offers, invoices, provision of information about performing an internship or job inquiries: until the data owner requests deletion. We keep this data to improve our business and constitute our legitimate interest

If there is a tax liability for some type of data, which is required for the execution of the sales contract, the storage period is extended to 10 years in accordance with tax regulations and the processing of such data is limited during that period.

If the same data is used for different purposes, we keep it until the end of the later storage period; however, we stop using them for other purposes for which the (shorter) storage period has expired. After the expiration of the data retention period, your data that is no longer needed is either irreversibly anonymized (and anonymized data can be retained) or deleted / destroyed in a secure manner.

11. Rights of respondents

Regarding the collection and processing of your personal data, we provide you with the following rights:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
The right to restriction of processing
The right to data portability
Objection rights

Right of access

You have the right to receive confirmation from us as to whether personal data relating to you are being processed and, if such personal data are being processed, you have the right to access the personal data and the following information: purpose of processing, categories of personal data in question, recipients or categories of recipients of personal data, the period in which personal data will be stored, information about your rights and data sources if they were not collected from you.

If your data is transferred and processed outside the EU, you have the right to information about the appropriate protective measures.

When possible, you can obtain a copy of the personal data being processed.

Right to rectification

You have the right to obtain from us the correction of incorrect personal data relating to you, which we are obliged to carry out without undue delay. Taking into account the purposes of the processing, you have the right to supplement incomplete personal data, including by providing an additional statement.

Right to erasure (“right to be forgotten”)

You have the right to obtain from us the deletion of personal data relating to you, without undue delay, if there is no legitimate reason for further processing of such data on our part (for example, if the data is no longer necessary in relation to the purposes for which it was processed). If such a legal reason does exist, we will inform you in detail about it as part of the response to your deletion request.

The right to restriction of processing

You have the right to obtain from us the restriction of the processing of your personal data in the following situations: if you dispute the accuracy; if the processing is not legal, and you oppose the deletion; if you request them to establish, exercise or defend legal claims, and we do not need them for processing; if you have lodged a complaint regarding the processing of your personal data and are awaiting confirmation.

The right to data portability

You have the right to receive data relating to you and which you have provided to us in a structured, commonly used and machine-readable format and to transfer them to another service provider, i.e. a data controller, if the following conditions are met: the processing is based on your consent or on a contract and in addition, it is carried out in an automated way.

When exercising your rights to data portability, you have the right to direct data transfer from us to another data controller if this is technically feasible.

The right to object

If the processing of your personal data is based on the fulfillment of our legitimate interests, you have the right to object at any time to such processing of personal data to the extent that the processing relates to your data. If you make such an objection

related to direct marketing – we will not further process your personal data for the purpose of direct marketing;
related to other cases of legitimate interest – we will not further process your personal data for the purpose to which the complaint relates, except in the event that we prove that there are compelling legitimate reasons for processing that go beyond your interests, rights and freedoms or if this is necessary for setting up, achieving or the defense of our legal claims

12. How you can exercise your rights

As a user of our services and a visitor to our website, you have the right to receive information about the handling of your personal data and make requests to exercise your rights. You can get information about personal data on the page _

For basic information, corrections or other questions regarding your personal data, you can contact us by phone or e-mail at info@foodgarden.hr

We will process your inquiries and requests without undue delay and in accordance with legal obligations, and we will inform you about the measures we have taken.

You can also exercise your rights through a complaint to the supervisory authority regarding the processing of your personal data. In the Republic of Croatia, it is the Personal Data Protection Agency, Martićeva ulica 14, 10 000 Zagreb, on whose website you can find additional information on how to contact.

13. Transfer of data to third parties

If you have shared personal data with us, we will not forward it to third parties without your consent. Your personal data will be transferred to third parties only as long as it is necessary to provide our service or you have given us your consent. We will not sell, license or rent your personal data to third parties. We may disclose your information when we believe in good faith that disclosure is required by law or court order, or to protect the rights, property, or safety of others, including our own property or rights.

Under what conditions are personal data forwarded to third parties:

The Company forwards personal data of users and/or clients to third parties (including competent authorities) only in the following cases:

a) user and/or customer consent;
b) in order to fulfill the Company’s legal obligations;
c) when such processing is necessary to protect the key interests of the user and/or client.

Our employees who will process your inquiries are committed to discretion.

We will not forward your personal data to third parties without your consent; except for the purpose of realizing our services for which you have hired us, which you can revoke at any time.

14. Safety

Please note that access by third parties cannot be completely excluded if data is transmitted over the Internet. Since foodgarden.hr still does not use encrypted transmission procedures, protection against unauthorized access cannot be guaranteed. We cannot guarantee that some information or personal data will not be misused or forwarded to third parties. We disclaim any liability to you in the event of such misuse or disclosure. If you believe that the information you share with us should not be made public, please do not share it with us over the Internet.

15. Right to appeal

If you are of the opinion that we have violated Croatian or European regulations on data protection when processing your data, please contact us in order to clarify any questions. You certainly have the right to file a complaint with the Croatian Data Protection Agency, or in the event of a change in the applicable regulations, to another body that will take over its jurisdiction, and from __ to a supervisory body within the EU.

Identity confirmation:

In case of doubt, we may request additional information to verify your identity. This serves to protect your rights and privacy. i) Abuse of rights: If you use any of the above rights too often and with the obvious intent of abuse, we may charge an administrative fee or refuse to process your request.

16. Additions and changes

We reserve the right to change this data protection information at any time. The corresponding changes will be announced here, so you can find out all about them at any time. In case of significant changes, we will take appropriate measures to inform you in a timely and appropriate manner about all such amendments and changes.